Zigpoll Source
Source Info
The Zigpoll Source is an Event Cloud source. This means that it sends data as events, which are behaviors or occurrences tied to a user and a point in time. Data from these sources can be loaded into your Segment warehouses, and also sent to Segment streaming destinations. Learn more about cloud sources.
- This source is in Beta
- This integration is partner owned. Please reach out to the partner's support for any issues.
Zigpoll provides merchants with powerful post-purchase surveys, AI-powered insights, and zero-party data collection tools. With Zigpoll, you can capture customer feedback directly at the point of conversion and send it seamlessly into your marketing and analytics stack.
This source is maintained by Zigpoll. For any issues with the source, contact the Zigpoll Support team.
Getting started
- From your workspace’s Sources catalog page click Add Source.
- Search for “Zigpoll” in the Sources Catalog, select Zigpoll, and click Add Source.
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On the next screen, give the Source a name and configure any other settings.
- The name is used as a label in the Segment app, and Segment creates a related schema name in your warehouse. The name can be anything, but Segment recommends using something that reflects the source itself and distinguishes amongst your environments (for example, Zigpoll_Prod, Zigpoll_Staging, or Zigpoll_Dev).
- Click Add Source to save your settings.
- Copy the Write key from the Segment UI.
- Log in to your Zigpoll account, navigate to Settings > Integrations > Segment Integration, and paste the key to connect.
Stream
Zigpoll uses Segment’s stream Source component to send event data. It uses the Track and Identify methods to send data to Segment. These events are then available in any destination that accepts server-side events and as a schema in your data warehouse that you can query using SQL.
The default behavior is for Zigpoll to pass the survey participant’s unique ID as the userId. If a participant’s email is available, Zigpoll also passes it as an identifier. If no userId is available, Zigpoll passes the email as the anonymousId.
Events
The table below lists events that Zigpoll sends to Segment. These events appear as tables in your warehouse, and as regular events in other Destinations. Zigpoll includes the userId if available.
| Event Name | Description |
|---|---|
| Survey Completed | A customer submitted their responses |
Event Properties
The table below lists the properties included in the events listed above.
| Property Name | Description |
|---|---|
poll_id |
ID of the survey/poll |
participant_id |
ID of the participant |
email |
Email of the participant (if available) |
metadata |
Additional metadata such as order_id, referrer, etc. |
Adding Destinations
Now that your Source is set up, you can connect it with Destinations.
Log into your downstream tools and check to see that your events appear as expected, and that they contain all of the properties you expect. If your events and properties don’t appear, check the Event Delivery tool, and refer to the Destination docs for each tool for troubleshooting.
If there are any issues with how the events are arriving to Segment, contact the Zigpoll support team.
This page was last modified: 08 Sep 2025
Need support?
Questions? Problems? Need more info? Contact Segment Support for assistance!